Vodafone Idea enters CCaaS partnership with US' Genesys
Vi Business, the enterprise arm of Vi has partnered with Genesys to enable Indian businesses to utilize cloud-based contact centre operations and scale operations without the substantial capital investments required by traditional contact centre setups, the telco said in a statement on Wednesday.
Vi Business, the enterprise arm of Vi has partnered with Genesys to enable Indian businesses to utilize cloud-based contact centre operations and scale operations without the substantial capital investments required by traditional contact centre setups, the telco said in a statement on Wednesday.
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